Privacy Policy – Deye MENA

Deye MENA (“we”, “our”, “us”) is the official regional platform representing Deye’s energy technologies in the Middle East & North Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website deyemena.com, contact us, or use any of our services.

By using our website, you agree to the practices described in this policy.

Information We Collect
We may collect:

  • Personal information you provide voluntarily such as name, email address, phone number, company name, and inquiry details submitted through our contact forms.

  • Automatically collected technical data such as IP address, browser information, device type, and pages visited.

  • Uploaded files or images; please avoid including embedded location (EXIF) data in uploaded images.

How We Use Your Information
We may use your information for:

  • Responding to inquiries and providing customer support

  • Improving website performance and user experience

  • Maintaining website security

  • Analyzing site traffic and usage patterns

We do not sell or trade your data under any circumstances.

Cookies
We use essential cookies to enable website functionality and security. We may also use analytics cookies to understand how visitors use our site. You can disable cookies at any time through your browser settings.

Embedded Content
Our website may include embedded content such as videos or posts from external platforms. These third-party websites may collect data according to their own privacy policies.

Data Sharing
We do not share personal information except with:

  • Service providers who help operate our website (hosting, analytics, email services)

  • Legal authorities if required by applicable laws

All third parties follow strict data protection standards.

Data Retention
We retain your information only as long as needed to fulfill the purpose for which it was collected or to comply with legal obligations. Unnecessary data is securely deleted.

Your Rights
You may request to:

  • Access the personal data we hold about you

  • Correct or delete your personal data

  • Withdraw consent at any time

To submit a request, contact us at info@deyemena.com.

Data Protection
We implement industry-standard security measures including encrypted connections (SSL), secure servers, access restrictions, and continuous monitoring to protect your data.

International Transfers
Your data may be processed on secure servers located inside or outside your country. All transfers comply with international data protection requirements.

Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:

Deye MENA – Regional Office (Dubai)
Email: info@deyemena.com

Location: Jebel Ali, Dubai, United Arab Emirates